top of page
FREQUENTLY ASKED QUESTIONS
-
How to place an order ?It is simply a matter of going to the "Online store" tab and choosing the products you wish to receive. It is also possible to order different quantities for each product you choose. Fill in all fields to complete the order. You will receive a confirmation email when the order is sent.
-
How to make a payment ?All prices shown are suggestions only. In order to continue my creations, you can make a contribution by Interac transfer, either by email or by cell phone. Please refer to the coordinates indicated at the bottom of the page in order to make your contribution. It is also possible to make other means of payment. Don't hesitate to contact me to let me know!
-
Shipping PolicySince each product is handmade as I receive your orders, please allow 5-7 business days for processing. It is possible to choose different delivery methods. Fees vary between these methods. If your order is $75 or more, delivery by Canada Post will automatically be applied free of charge. On the other hand, if you make purchases on the two sites including Jewlz Spa and Jewlz Spa Etc., the free application will not be carried out automatically. Therefore, please wait for a confirmation before making a final payment.
-
Exchanges & refundsOf course, I sincerely hope that you will be satisfied with your products. All your suggestions and comments are welcome in order to improve the quality and performance of the products produced. If you have any concerns or dissatisfactions, do not hesitate to contact me so that you can reach an agreement.
bottom of page